How to Book and Pay

How to Book and Pay

Please fill out and send the form on the "Contact Us" page to inquire about dates before sending in the enrollment form for booking.

Booking: To book one of our programs please print, complete and send our enrollment form to the address below.  Click here for enrollment form>>

A deposit of 20 % of the program cost (see the pricing page) is payable at the time of booking. The balance due must be received at least 15 days before the start of the course. Payments can be made in the following ways:

Payment options:

i) A foreign draft in euros drawn on a French bank made payable to Elisabeth Dol  and sent to:

Elisabeth Dol
Provence en Famille
32, rue Manuel
13100 Aix-en-Provence

ii) Bank transfer 

Bank transfer information will be sent to you after we receive your enrollment form.

Booking Conditions

Students are responsible for any bank charges incurred when sending a foreign draft or when using a bank transfer for payment . Those charges are above and beyond the prices stated on the pricing page.

Enrollments are registered in the order in which they are received.

Enrollment for a course takes effect from the date on which the Enrollment Form is received. This form, plus the payment in full must arrive at Provence en Famille at least 15 days before the start of the course (unless otherwise specified or agreed).

In case of cancellation the deposit paid is not refundable. We will however endeavor to offer the student a homestay placement on another date for which a further deposit will not be required.

Cancellations made 30 days or more prior to the start of the course will receive a full refund less the deposit. Cancellations made between 15 and 30 days prior to the start of the course wil receive a 50% refund less the deposit. In case of cancellation less than 15 days before the beginning of the course, the course fee is not refundable.

The presence of students at the Provence en Famille's premises implies their acceptance of our household rules which includes no smoking in the house.

Please note: We recommend that students take out personal insurance to cover the cost of cancellation of their course and to cover any accidents, illnesses, thefts, etc.